Data Protection

Fa111 Privacy Policy — Your Data Is Safe with Us

This policy explains in detail how your personal information is collected, used, and stored on the fa111 platform. Protecting the privacy of users in Bangladesh is our top priority.

Last Updated: January 2026

Data Encryption Protected SSL Security Active User Rights Reserved BDT Payment Information Secured Sale of Data to Third Parties Prohibited Mobile Data Private Limited Data Retention Period Data Encryption Protected SSL Security Active User Rights Reserved BDT Payment Information Secured Sale of Data to Third Parties Prohibited Mobile Data Private Limited Data Retention Period

What Data We Collect

Account Information

When you register on fa111, we collect your name, date of birth, mobile number, and email address. This information is essential for creating your account and verifying your identity. A valid date of birth is required to confirm age verification in accordance with Bangladesh's regulatory requirements. Your password is stored in encrypted form for account security, and no fa111 staff member can view it. Login activity and session data are also recorded for security purposes.

Device & Browser Information

When you use fa111, your device type, operating system, browser version, and screen resolution are collected automatically. For mobile access, device ID and network information may also be recorded. IP addresses are collected for security monitoring and fraud detection. While this technical data does not directly identify you, it helps us improve the platform. This information is analyzed to ensure the best mobile experience for users in Bangladesh.

Financial Transactions & BDT Payment Information

Payment method details are collected for deposits and withdrawals — including mobile banking numbers (bKash, Nagad, Rocket) or partial bank account information. Full card numbers and bank PINs are never stored on fa111's servers. All financial transactions are processed through secure channels in compliance with PCI DSS standards. Every transaction made in BDT is recorded for accounting and dispute resolution purposes. If suspicious financial activity is detected, account verification may be carried out as a security measure.

Usage Data & Activity Logs

We record which pages you visit on fa111, how long you spend on them, which betting sections interest you, and which features you use. These usage patterns help personalize your platform experience and surface relevant content. Your activity is analyzed to understand your preferences — whether that's cricket, football, or other sports. This data is analyzed in aggregate and is never disclosed to third parties in a way that identifies you individually. Usage data also helps us resolve technical issues more quickly.

How Your Data Is Used

Service Operations

The data we collect is used to manage your account, authenticate logins, process transactions, and carry out betting activities. This use of data is essential to keeping fa111's core services running and is carried out on the basis of our service agreement.

Security & Fraud Prevention

User data is analyzed to prevent account hacking, financial fraud, and unauthorized access. Detecting suspicious activity and promptly alerting users are also part of this effort.

Customer Support

Your account and transaction data is used to resolve issues, handle complaints, and deliver effective support. This ensures our support team can address your concerns quickly and accurately.

Platform Improvements

Fa111 continuously improves its services by analyzing user behavior and preferences. This data helps us introduce new features, fix existing issues, and build a better experience for users in Bangladesh.

Cookies & Tracking Technologies

How Cookies Are Used

Fa111 uses several types of cookies to enhance your browsing experience. Session cookies keep you logged in so you don't have to sign in again on every page. Preference cookies remember your language, timezone, and other settings so the page loads according to your preferences on your next visit. Analytics cookies help us understand usage patterns and identify where improvements are needed on the platform. Security cookies are used to detect fraudulent activity and protect your account from unauthorized access.

How to Manage Cookies

You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may affect some key features of fa111. The same controls are available on mobile browsers — manage your cookies through your browser's privacy settings. You have the right to opt out of third-party analytics cookies, and doing so will not affect your use of the core service. We do not use any third-party advertising cookies without your explicit consent.

Data Storage & Security Measures

Secure Storage Methods

Fa111 stores user data on secured servers using industry-standard AES-256 encryption. All data transfers are encrypted via TLS protocol, making interception by third parties virtually impossible. Regular security audits are conducted on server infrastructure, and any vulnerabilities are addressed as soon as they are identified. Database access is strictly controlled — only authorized personnel can view limited data for specific, approved purposes. Backup data is stored under the same encryption standards.

Data Retention Period

Necessary data is retained for as long as your account remains active. Even after account closure, financial transaction records may be kept for up to five years to meet legal obligations. Data that is no longer needed is securely deleted in a way that cannot be recovered. Certain data retention may be mandatory under Bangladesh's financial regulations, which we comply with accordingly. Upon receiving a deletion request, eligible data is removed within 30 business days.

Sharing Data with Third Parties

Fa111 never sells or rents your personal information. In limited cases, trusted third parties may assist with service operations — such as payment processors, cloud storage providers, or security firms. These partners operate under strict confidentiality agreements and are authorized to use only the minimum data necessary for specific purposes. Information may be disclosed in response to lawful requests from law enforcement or courts, and only the minimum required data is shared in such cases. In the event of any business merger or acquisition, users will be notified in advance and data protection standards will remain unchanged.

Data Sales Prohibited

Your personal information is never sold to advertisers or any third parties.

Contracted Partners

Essential partners operate under confidentiality agreements and are not permitted to misuse your data.

Legal Disclosure Limited

Only the minimum necessary information is disclosed in response to valid legal directives from courts or law enforcement agencies.

Your Rights & Controls

Every registered user on fa111 has clear rights over their own data. Exercising these rights is straightforward, and our support team is always ready to help. Users in Bangladesh can exercise any of the rights listed below, and we are committed to responding within the specified timeframe.

You can request a full list of data we hold about you on fa111 at any time. Most information is directly viewable from your account settings; contact our support team for a detailed data report. Data will be provided within 15 business days of receiving your request. This service is completely free, with no restrictions on how often you can request it. Your identity will be verified when the data is delivered, for security purposes.

You have the full right to correct any inaccurate or outdated information in your profile. To update your name, contact details, or account information, go to account settings or contact support. Changes to identity-related information may require supporting documents for verification. Correction requests are processed within 7 business days of receipt. Historical financial transaction records cannot be altered, but you may raise a complaint about any incorrect entries.

When closing your account, you may request that your personal data be deleted. You will be clearly informed of any data that cannot be deleted due to legal obligations. Financial records are required to be retained for a specified period under regulatory rules. Eligible data will be permanently deleted within 30 business days of receiving your deletion request. If you believe any data is being retained inappropriately after your account is closed, please contact us.

You have the right to object to the processing of your data for marketing or analytics purposes. You can opt out of marketing communications from your account settings. To opt out of third-party analytics, adjust your cookie preferences. Objections to data processing that is essential for core service operations cannot be accommodated, but a detailed explanation will be provided in such cases. We respond to all objection requests within 7 business days.

Policy Updates & Contact

Policy Update Notice

Registered users will be notified in advance of any significant changes to fa111's Privacy Policy. Change notices will be posted in the platform's notification section and, where applicable, sent to your mobile number. For minor edits, the update date at the top of the page will be revised. If you do not agree with the updated policy, you have the right to close your account. The latest effective version of the policy will always be available on this page.

Contact Support

For any privacy-related questions, complaints, or requests, please reach out to our dedicated support team. You can contact us by email at support@fa111.ws — listed as plain text, not a link. The support team accepts communications in Bengali and operates on Bangladesh Standard Time. Including your registered mobile number in any privacy request will help us resolve it faster. We take every concern seriously and are committed to responding within the designated timeframe.

Keep Your Data Safe — Play Responsibly

Your privacy is our top priority at fa111. If you have any questions, visit our FAQ section or log in to your account directly.

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